- Baseline: the 30 days before the work began
- $987 from 7 orders that came in through an email, 11% of sales, May 5 to June 3, 2026.
- The work: what changed
- Built welcome, abandoned cart, browse abandonment, win-back and high-ticket follow-up emails in Klaviyo (live July 28). Found that the weekly email only went to people who joined the list after it was switched on, so it reached 13 people in six weeks. Replaced it with a scheduled weekly email (September 4) that reached 484 people on its first send (September 8).
- Result: about three months in
- $4,308 from 10 orders that came in through an email, 18% of sales, August 17 to September 15, 2026, 4.4 times the baseline.
- Evidence source
- Shopify Analytics, Total sales by referrer, Klaviyo row, pulled September 18, 2026.
- What this does not prove
- One deposit order, worth $2,080, was placed 17 minutes after the buyer clicked a welcome email. Without it, email brought in $2,228, still 2 times the baseline. Klaviyo credits email with more, 23 orders for the same dates, because it counts any order placed within days of someone opening or clicking an email.
- Test it on your store
- In Klaviyo, open each flow and compare recipients over the last 30 days with the size of the list it should reach. Then open Total sales by referrer in Shopify for the same 30 days and find the Klaviyo row. A flow reaching a fraction of its list, or a Klaviyo row near zero, is the place to start.